We're excited to share that the Insightly CRM Mobile App has undergone a major technical upgrade — rebuilt in Flutter to deliver faster performance, improved reliability, and a consistent experience across Android and iOS devices.
While this change sets the stage for a stronger, more scalable mobile platform, a few existing features will be temporarily unavailable during the transition. These functionalities are being reworked for full compatibility with the new Flutter framework and are scheduled to return in a future update.
Release Date: March 2026
Effective Platforms: Android and iOS
What’s Covered in the New App
The updated mobile app continues to support all your key CRM workflows, including:
Contacts & Organizations: View, edit, and create new records on the go.
Opportunities: Track deals, update stages, and manage pipelines.
Tasks & Leads: Manage to-dos, due dates, and priorities.
Projects & Pipelines: Keep project progress and milestones visible anywhere.
Calendar: Access your Insightly calendar and upcoming activities.
Emails: View and log emails to contacts, leads, and opportunities.
Help & Feedback: Quickly access help articles or contact support.
Standard & Custom Objects: Full mobile access to both standard CRM objects and custom fields.
Sorting, Grouping & Tags: Easily organize and filter lists.
Notifications: Stay updated on key activity alerts.
Settings: Manage your preferences and app configuration.
Temporarily Unavailable (Returning in a future update)
As part of the Flutter conversion, a few features have been paused while we rebuild them for optimal performance and integration:
Feature | Previous Functionality | Status |
|---|---|---|
Add Contacts via Business Card Scan | Use your camera to scan and auto-create a contact | Temporarily unavailable |
Import Device Contacts | Import contacts directly from your phone’s address book | Temporarily unavailable |
Sync Device Calendar Events | Sync phone calendar events into the Insightly in-app calendar | Temporarily unavailable |
Notification Settings – Reminders | Customize reminders for upcoming tasks/events | Temporarily unavailable |
Notification Settings – New Assignments | Alerts for newly assigned records | Temporarily unavailable |
Notification Settings – Followed Records | Alerts for changes to followed records | Temporarily unavailable |
Comment System & Comment Threads | View or add threaded comments on records | Temporarily unavailable |
Quick Actions (Long-Press App Icon) | Access shortcuts by long-pressing the app icon | Temporarily unavailable |
Share Contacts from Other Apps | Initiate sharing of contacts into Insightly from other apps | Temporarily unavailable |
Audio Notes | Record and attach audio notes to records | Temporarily unavailable |
| Custom Buttons | allow users to perform specific actions quickly | Temporarily unavailable |
Why These Changes Are Happening
The new Flutter-based app framework modernizes our entire mobile experience — allowing faster updates, consistent cross-platform design, and future integrations with Insightly Copilot and enhanced CRM analytics.
To make that possible, certain legacy components needed to be rebuilt from the ground up. Rather than delay the entire release, we're rolling out the core functionality now and will progressively restore additional features in a future update.
Need Help?
If you have questions or feedback about these changes, please contact Insightly Support through the app’s Help & Feedback section or visit our Help Center.
We appreciate your patience and understanding as we continue improving Insightly Mobile to deliver a faster, more powerful experience.